Return & Exchange Policy
We value all our customers. If you are not completely satisfied with your purchase, please contact us to arrange an exchange or refund (conditions apply).
We strive to keep every customer happy and to accommodate every request wherever possible.
All SALE ITEMS ARE NOT REFUNDABLE OR EXCHANGEABLE
OUR RETURN & EXCHANGE POLICIES:
Contact us via email at email@example.com, (referencing your order confirmation number) with your request before returning the item(s).
We will provide you with a link to obtain a return shipping label, fees may apply
Returns must be arranged with us within 30 days of the date of purchase
For refunds, your item must be unused, undamaged, in its original packaging and in sellable condition (as determined by us upon receipt), with the original invoice attached
For all exchanges and/or replacements, the new item will be sent to you once the returned item is received by us
We always strive for perfection but mistakes sometimes happen. Defective products will be replaced and/or given an store credit at our discretion, and based on product availability. If you find that the item or items that you have purchased online is/are damaged, please contact us as soon as possible at firstname.lastname@example.org with your order confirmation number, and include a photo for us to assess the damage.